fb577 Privacy Policy

fb577 collects personal information from players in order to provide a safe, compliant, and functional online casino and sports betting experience. The categories of information we collect fall into three broad groups: information you provide directly, information generated automatically through your use of the platform, and information obtained from third-party verification sources.

Information you provide directly:

• Registration data: Full legal name, date of birth, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and Bangladesh mobile number.
• Identity verification documents: Government-issued photo identification (National ID card, passport, or driving licence), and proof of address where required for account verification or withdrawal processing.
• Payment information: Mobile financial service (MFS) account details associated with bKash, Nagad, Rocket, or Upay; Visa or Mastercard numbers used for deposits. fb577 does not store full card numbers — payment data is tokenised and handled by our PCI-compliant payment processors.
• Communications: Records of emails, live chat transcripts, and support tickets submitted to [email protected], including their content and timestamps.
• Responsible gaming preferences: Self-exclusion requests, deposit limit settings, time-out preferences, and any other responsible gaming elections you make within your fb577 account.

Information collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage and behavioural data: Pages visited on fb577.app, time spent on each page, game sessions played (including game titles, bet amounts, win/loss outcomes, and session duration), navigation paths, and click patterns.
• Transaction records: Complete history of deposits, withdrawals, bonus claims, wagers placed, and account balance changes.
• Cookies and similar technologies: Session cookies, persistent cookies, and local storage data used for authentication, preference retention, and analytics. See the Cookies section below for full details.

Information from third parties:

• Identity verification results from third-party Know Your Customer (KYC) service providers engaged by fb577.
• Fraud risk scores and alerts from payment processors and anti-fraud intelligence platforms.
• Age verification confirmations where required by our responsible gaming obligations.

fb577 collects only the minimum personal data reasonably necessary to deliver its services, meet its legal and compliance obligations, and maintain platform security. We do not collect sensitive categories of personal data (such as health, religious, or political data) unless you voluntarily disclose such information through a support communication.

fb577 uses the personal data we collect for specific, documented purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The following table summarises the primary purposes for which your data is processed:

fb577 will not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by fraud prevention or AML systems operating within defined policy parameters. In such cases, you may request a human review of any automated decision that affects your account.

Where fb577 relies on your consent as the lawful basis for processing (for example, for marketing communications), you retain the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

fb577 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and for the purposes described:

• Payment processors: bKash, Nagad, Rocket, Upay, and international card processors (Visa, Mastercard networks) receive the minimum data necessary to execute deposits and withdrawals. These processors operate under their own privacy frameworks and PCI-DSS security standards.
• KYC and identity verification providers: Third-party verification services receive identity document data solely for the purpose of confirming a player's identity and age as required by our responsible gaming and compliance policies.
• Fraud prevention and AML services: Transaction monitoring platforms receive anonymised or pseudonymised transaction data to identify suspicious patterns. Full personal data is shared only where a specific fraud or AML investigation requires it.
• IT infrastructure and hosting providers: Managed hosting, cloud storage, and content delivery providers who process data on fb577's behalf under strict data processing agreements.
• Legal and regulatory authorities: Where required by a valid legal order, court ruling, or regulatory compliance obligation, fb577 may disclose personal data to competent legal authorities. fb577 will, where legally permissible, notify the affected player of any such disclosure.
• Professional advisers: Lawyers, auditors, and accountants engaged by fb577 on a confidential professional-service basis where access to account data is operationally necessary.

When fb577 engages third-party service providers, we require them to implement appropriate technical and organisational security measures and to process personal data only according to our documented instructions. fb577 remains responsible for your data under these arrangements.

fb577 does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without first putting in place appropriate safeguards such as standard contractual clauses or equivalent binding protections.

fb577 uses cookies and similar client-side storage technologies to operate the platform, retain player preferences, maintain authenticated sessions, and gather anonymised analytics data. This section explains what types of cookies we use and how you can manage them.

fb577 does not use third-party advertising cookies or cross-site tracking pixels. Analytics data collected via cookies is anonymised before being processed at the aggregate level and is not linked back to individual player identities for reporting purposes.

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling strictly necessary cookies will affect platform functionality, including your ability to maintain a logged-in session. On mobile devices, browser-level cookie settings apply in the same way.

Persisted local storage data (used for remembering game preferences and responsible gaming settings) can be cleared by clearing your browser's site data for fb577.app. This will reset all locally stored preferences to their defaults.

fb577 implements a layered, defence-in-depth approach to data security. The technical and organisational measures we maintain include, but are not limited to:

• Transport security: All communications between player devices and fb577 servers are encrypted using TLS 1.2 or TLS 1.3 with strong cipher suites. Our SSL certificates are maintained and renewed on a regular cycle.
• Data at rest: Personal data stored in fb577 databases is encrypted at rest using AES-256 encryption. Database access is restricted to authorised internal systems and personnel via multi-factor authenticated connections.
• Access controls: Role-based access control (RBAC) principles are applied to all internal systems. Employees access only the data strictly required to perform their job functions. All administrative access is logged and regularly audited.
• Password security: Player passwords are stored as salted cryptographic hashes. fb577 staff cannot view your plain-text password. If you forget your password, it must be reset — it cannot be retrieved.
• Intrusion detection: Automated systems monitor fb577 infrastructure for anomalous access patterns, brute-force attempts, and other indicators of compromise on a continuous basis.
• Vulnerability management: fb577 conducts regular security assessments of its platform infrastructure. Identified vulnerabilities are prioritised and remediated according to their severity.

While fb577 maintains robust technical and organisational safeguards, no internet-connected platform can guarantee absolute security. In the event of a data security incident that poses a material risk to player data, fb577 will notify affected players and relevant authorities in accordance with applicable obligations and within a reasonable timeframe.

Players are encouraged to use a strong, unique password for their fb577 account and to enable SMS OTP two-factor authentication (2FA) where available. You should report any suspected unauthorised account access to [email protected] immediately.

fb577 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory retention obligations, and to resolve any disputes or enforce our agreements. Retention periods vary by data type:

• Account registration data: Retained for the full duration of your active account plus a minimum of five (5) years after account closure, to meet AML record-keeping obligations.
• Transaction and financial records: Retained for a minimum of seven (7) years from the date of the transaction, in line with standard financial record-keeping requirements applicable to offshore gaming operators.
• Identity verification documents: Retained for a minimum of five (5) years after account closure or the completion of the business relationship, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the communication, unless the content relates to an ongoing dispute, in which case retention extends until final resolution.
• Marketing preferences and consent records: Retained for the duration of your account and for three (3) years following your last interaction with the platform, to evidence consent status.
• Analytics and usage data: Anonymised aggregated analytics data may be retained indefinitely. Non-anonymised usage logs are retained for up to twenty-four (24) months.
• Self-exclusion and responsible gaming records: Retained indefinitely to prevent re-registration by excluded players.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Players may request early deletion of their data subject to the limitations described in the Your Privacy Rights section below.

fb577 respects your rights over your personal data. As a player on the fb577 platform, you hold the following rights, exercisable by submitting a written request to [email protected]:

• Right of access: You may request a copy of the personal data fb577 holds about you, together with information about how it is being processed. fb577 will respond to verified access requests within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Some data (such as your registered name and date of birth) may require re-verification before correction can be applied.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing was unlawful. Erasure requests are subject to our legal retention obligations — data required for AML, financial record-keeping, or ongoing dispute resolution cannot be deleted until the applicable retention period has elapsed.
• Right to restriction: You may request that fb577 restrict processing of your data in certain circumstances, such as while the accuracy of the data is under dispute or while an objection to processing is being evaluated.
• Right to object: Where fb577 processes your data on the basis of legitimate interests, you may object to that processing. fb577 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
• Right to data portability: Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service.

fb577 will acknowledge all privacy rights requests within five (5) business days and aim to fulfil them within thirty (30) days. Complex or high-volume requests may take longer, in which case fb577 will notify you of the extended timeframe. Identity verification may be required before any request is fulfilled to prevent unauthorised data disclosure.

Where a request is refused, fb577 will provide a clear written explanation and advise you of any applicable appeals mechanism.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb577 handles your personal data, please contact our support team directly. All privacy-related enquiries should be submitted in writing to ensure an accurate and auditable response:

fb577 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, fb577 will publish the updated Policy at fb577.app/privacy-policy with a revised effective date at the top of the document.

Players are encouraged to review this Policy periodically. Continued use of the fb577 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the platform and contact support to initiate account closure.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the fb577 Privacy Policy.

Effective Date: 1 January 2026  |  Version: 2.0  |  Language: English  |  18+  For adults aged 18 and above only.